Shipping Policy
Thank you for shopping at Oomium. Please review our shipping policy carefully before placing your order.
1. Order Processing & Carriers
- Verification: Please verify your order details and shipping address carefully. Incorrect or incomplete information may cause delays or delivery issues.
- Carriers: We partner with a wide network of reliable shipping carriers, including but not limited to UPS, USPS, DHL, Yun Express, and others, to ensure your orders are delivered in a timely manner.
- Fulfillment: Orders are fulfilled through our network of global third-party partners. Your order will be routed to the appropriate partner based on your location and product type.
2. Shipping Costs
- Domestic (U.S.) Shipping: $5.99
- International Shipping: $13.99
3. Delivery Locations
We offer worldwide shipping to valid street addresses. We can also ship to PO Boxes and Military APO/FPO addresses.
4. Estimated Delivery Times
The total delivery time is the sum of Handling Time and Shipping Time.
- Handling Time (Monday – Friday): The time it takes to process and package your order.
- Shipping Time (Monday – Friday): The time a carrier takes to transport your order.
US Regions:
Item | Handling time (Mon-Fri) | Shipping time ( Mon-Fri ) |
Apparel | 1-3 days | 3 -7 days |
Mug | 2-3 days | 3-7 days |
Poster, Canvas | 1-3 days | 3 -7 days |
Hats | 2-3 days | 6-8 days |
Bedding | 4-5 days | 7-10 days |
3D Clothing, Hawaiian shirt | 6-8 days | 8-12 days |
Other Countries:
- Handling Time (Monday – Friday): 6-8 days
- Shipping Time (Monday – Friday): 8-12 days
Note: The shipping times provided are estimates. Delays may occur due to public holidays, customs clearance, extreme weather, or incorrect shipping information.
5. Customs, Duties, and Taxes
For international shipments from the U.S., we operate on a Delivered Duty Unpaid (DDU) basis. This means we do not collect any Value Added Taxes (VAT), duties, or customs fees. The recipient is responsible for these charges, which are determined by the destination country’s customs office. Please contact your local customs office for more information.
6. Important Notes
- Multiple Addresses: We do not offer shipment to multiple addresses for a single order. If you need to ship to different locations, please place separate orders.
- Customer Support: For any questions regarding your order or shipping, please contact us at:
- Email: [email protected]
- Address: 52 East Main Street Danville, IN 46122, USA