We regret any inconvenience you encountered while placing your order. Kindly follow the recommended steps or reach out to our Customer Service team, and we will promptly address the issue

Indeed, your payment is processed immediately. Initially, it may appear as an authorization on your account, and once accepted, it will reflect as a charge on your statement

If you realize that you’ve provided an incorrect address and your shipment hasn’t been dispatched yet, please email us, and we’ll update it to the correct address. However, if the shipment has already been sent out, we cannot resend the item to your new address. Therefore, it’s crucial to double-check and enter the correct address when placing your order

If you receive a defective item, please provide us with a picture of the item along with your order number. If the item(s) delivered to you are faulty or fade after the first wash, we will send you a free replacement without requiring you to return the item. All we need is a photo of the defective item